Licenses
How the Home Equity Agreement program Mend offers is licensed, and by whom.
State Licenses
Mend Solutions is the brand through which Barastone’s Home Equity Agreement program is offered. Barastone is the named counterparty on the Agreement and is the licensed party; Mend Solutions, Inc. does not itself hold state lending licenses, and a Home Equity Agreement is not a mortgage loan except as required by applicable state law.
Where Barastone is the originator and the named counterparty, the program operates in California only, under Barastone’s California real estate license. Barastone, Inc., California DRE License No. 02041750.
Mend also refers homeowners to third-party capital providers that originate Home Equity Agreements in other states. In those cases the provider — not Mend and not Barastone — is the originator, the named counterparty and the licensed party, and it discloses its own licenses to you before you sign anything.
If you have a question about licensing, please contact us.
Company Information
Address
Barastone, Inc.
1900 O’Farrell St, Ste 145
San Mateo, CA 94403
Contact Information
Phone: (877) 799-2519
Email: support@mend-solutions.com
Hours: Mon-Fri, 8am-6pm PT
Filing a Complaint
If you have a complaint about our services, we encourage you to contact us directly so we can resolve the issue. You may also file a complaint with your state regulator or with the Consumer Financial Protection Bureau (CFPB).
Contact Us Directly
Email: support@mend-solutions.com or call (877) 799-2519
State Regulator
California Department of Real Estate, (877) 373-4542. See the California State Disclosure on our Disclosures page
Consumer Financial Protection Bureau
Submit a complaint at consumerfinance.gov/complaint